Contact PromptKit
Product support
For help with PromptKit on iPhone or iPad, questions about a template, or a problem using the public website, email product support. Describe what you were trying to do, what happened, and the steps needed to reproduce the issue. For app problems, include your app version, device model, and operating system version if available.
Share only information needed to explain the issue. Remove passwords, API keys, payment details, and personal or confidential prompt content from screenshots and examples before sending them. We do not publish a guaranteed response time.
Marketing and general inquiries
For press, marketing, and public relations inquiries, use the marketing contact below. For other company questions, use the general inquiries address. Include PromptKit in the subject so the message can be directed to the relevant product.
- lukas@luckyapps.dev — Marketing and PR
- hello@luckyapps.dev — General inquiries
Company and postal contact
PromptKit is operated by LukyLab s.r.o., company ID 29019559, registered at the Municipal Court in Prague, C 160380. Headquarters: Rybná 716/24, Staré Město, 110 00 Praha 1, Czech Republic.
For postal correspondence, use the mailing address listed in the imprint: LukyLab s.r.o., Salvátorská 931/8, Staré Město, 110 00 Praha 1, Czech Republic. The imprint is the reference for current company identification and contact details.